The Right Partner Makes all the Difference
Vertex knows utilities, and that is our focus. Rely on our meter-to-cash services to achieve superior customer experience. Our industry experience, skilled global resources, and proven processes and technology make us the ideal choice as your trusted partner.

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Let us be your face to your customers. We run state-of-the-art customer care centers for utilities, and we also implement and run systems that allow your customers a streamlined interaction via multiple communication channels.

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We provide tailored customer information system (CIS) platforms which efficiently and cost-effectively support gas, electric, water, and wastewater services at utilities across North America.

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As an SAP utilities partner, we uniquely focus on implementing both SAP CR&B and SAP HANA-based solutions that integrate real-time analytics, mobility capabilities, and deep multi-channel access.

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Our team has proven skills to implement and run Oracle’s CC&B and other utility applications, and to seamlessly integrate them within your utility’s technology ecosystem.

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Leveraging deep analytic capabilities specifically honed to utilities use cases. Listen to a case study on “Engaging Customers AND Impacting the Bottom Line” showing how Metropolitan St. Louis Sewer District has measurably improved debt collection through proactive phone calls combined with predictive analytics.

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Let us manage your full set of customer-facing systems and processes, from processing your meter data, running your bills, operating your contact centers, and running your multi-channel, analytics, and customer information systems.

Vertex Clients