Vertex Launches VertexOne
Utilities across North America trust Vertex Business Services to achieve superior customer experience. Now, Vertex is proud to announce the launch of VertexOne–a proven technology platform that includes industry-leading customer experience management. VertexOne provides a low-risk approach to addressing today’s biggest challenges in utility customer service. LEARN MORE

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Let us be your face to your customers. We run state-of-the-art customer care centers for utilities, and we also implement and run systems that allow your customers a streamlined interaction via multiple communication channels.

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We provide customer experience management platforms to cost-effectively support electric, gas, water and wastewater utilities processes and objectives.

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Leveraging deep analytic capabilities specifically honed to utilities use cases. Listen to a case study on “Engaging Customers AND Impacting the Bottom Line” showing how Metropolitan St. Louis Sewer District has measurably improved debt collection through proactive phone calls combined with predictive analytics.

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