Vertex knows utilities, and that is our focus. Rely on our meter-to-cash services to achieve superior customer experience. Our industry experience, skilled global resources, and proven processes and technology make us the ideal choice as your trusted partner.
Let us be your face to your customers. We run state-of-the-art customer care centers for utilities, and we also implement and run systems that allow your customers a streamlined interaction via multiple communication channels.
Leveraging deep analytic capabilities specifically honed to utilities use cases, we’ll help you achieve impressive results in improved customer experience, optimized debt collection and maximized customer conversion rates.
Let us manage your full set of customer-facing systems and processes, from processing your meter data, running your bills, operating your contact centers, and running your multi-channel, analytics, and customer information systems.