Vertex is proud to be a member of the following industry associations that reflect our breadth of industry expertise and involvement across a variety of sectors and geographies:
North America
American Gas Association
The American Gas Association represents companies delivering natural gas to customers to help meet their energy needs, and advocates the interests of its members and their customers.
American Public Power Association
The APPA is the service organization for the more than 2,000 community-owned electric utilities in the USA that serve more than 45 million Americans.
American Teleservices Association
The ATA supports the teleservices channel as the only trade association dedicated to informing, uniting and advancing the contact center industry.
American Water Works Association
AWWA provides knowledge, information and advocacy to improve the quality and supply of water in North America and beyond and advances public health, safety and welfare by uniting the efforts of the full spectrum of the water community.
Edison Electric Institute
Edison Electric Institute is the association of shareholder-owned electric companies, providing a broad range of services to its members including industry research.
Gridwise Alliance
The GridWise Alliance, founded in 2003, is an organization that represents a broad range of the energy supply chain: utilities, large technology companies, academia, venture capitalists, and emerging technology companies. They facilitate the effective collaboration among all stakeholders, and promote, educate, and advocate for the adoption of innovative smart grid solutions that will achieve economic and environmental benefits for customers, communities and shareholders.
Midwest Energy Association
The MEA serves the people that bring electricity and natural gas to American homes and businesses. MEA was founded as a training association over 100 years ago by visionary distribution utilities in the Midwest to improve safety and efficiency. Utility companies nationwide now benefit from MEA's industry roundtables, operations conferences, and other events. Members collaborated to develop EnergyU, the world's premier online training and testing system for the gas and electric utility distribution industry.
International Association of Outsourcing Professionals
The IAOP brings together the world’s leading outsourcing customers, providers and advisors to a powerful, active and growing global association to exchange thought leadership, share best practices and network to maximize their effectiveness using outsourcing as a management tool.
Southern Gas Association
SGA's broad-based membership includes more than 150 distribution, transmission and gas supply marketing companies serving millions of customers from coast to coast. The association links people, ideas, and information, and has established a collaborative forum for sharing knowledge and best practices.
Western Energy Institute
WEI is a regional association serving the electric and gas industries, both public and private, throughout the Western United States and Canada. Membership is comprised of nearly 40 energy companies and over 120 industry service providers.
United Kingdom
Confederation of British Industry (CBI)
The CBI's mission is to help create and sustain the conditions in which businesses in the United Kingdom can compete and prosper for the benefit of all.
Consumer Forum
Launched in October 2009, the Consumer Forum works in partnership with consumers and leading brands in order to champion the importance of positive consumer experiences, both to individual businesses and the UK economy as a whole.
Contact Centre Association (CCA)
The CCA represents and supports the Contact Center industry in the UK, assisting members in the professional development of their contact center environments and the people employed within them.
National Outsourcing Association (NOA)
NOA is only outsourcing trade association in the UK and a champion of best outsourcing practice. Its principle objective is to boost the effectiveness and success of outsourcing, through the promotion of best practice and innovation in the application and development of outsourcing.
Whitehall and Industry Group (WIG)
WIG is an independent not-for-profit, non-lobbying organization with a charitable purpose – to build understanding and co-operation between government and business.
New Local Government Network (NLGN)
NLGN is a not-for-profit, independent think tank that seeks to transform public services, revitalize local political leadership and empower local communities. Also the primary advocate of New Localism, NLGN works closely with individual local authorities, national agencies, central government and the private sector to promote ideas about how these objectives can be achieved in practice.
Henley Centre for Customer Management
The Henley Centre for Customer Management, under the directorship of Professor Moira Clark, brings together business practitioners, industry thought-leaders and experts/academic in the field of Customer Management. It works to help organizations to tackle today's business challenges through an ongoing program of workshops and highly focused research projects.
Vertex is the Primary Sponsor of the Henley Centre program.
India
National Association of Software and Services Companies (NASSCOM)
NASSCOM is the premier trade body and the chamber of commerce of the IT-BPO industry in India. It seeks to catalyze the growth of the industry, helping Indian software companies to stay ahead in the market and maintain their edge globally.