Paul joined Vertex in 2009 with responsibility for leading the business through its next growth phase. He joins from IBM where he held a number of senior executive roles over the last 16 years.
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Jeff joined Vertex in 2007 as COO from Wachovia Bank where he was Chief Operating Officer for the credit card business.
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Colm joined Vertex in 2009 as Chief HR Officer from Cable and Wireless Worldwide. He has responsibility for the development and execution of the global people agenda within Vertex.
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Gavin joined Vertex as CFO in 2008. Gavin's prior role was Group Finance Director for iSoft, a leading global provider of software solutions for the healthcare industry.
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Anne joined Vertex in August 2008 and brings a wealth of legal and commercial experience, combined with an extensive knowledge of the utilities and outsourcing markets.
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Phil has been involved in the call centre industry for the past 16 years. During this time, he has designed and implemented call centers for many organizations throughout the Asia-Pacific region.
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Mark has over 20 years of financial services experience and spent the last 10 years as the Managing Director of three mortgage and loans businesses - CITI UK, The Mortgage & Loan Group, and The Mortgage Business (TMB).
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Keshav joined Vertex in 2009 to lead our expanding Indian business unit. Prior to joining, he was Country Head for Fidelity Business Services India Private Limited where he managed the captive contact center of FIL, UK.
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John joined Vertex in 2007 as Managing Director, Private Sector and Utilities,and now leads the company’s efforts to expand in North America. John has 25 years of leadership experience at such firms as McKinsey and Company, Bell Canada, and IBM.
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Bruce joined Vertex in 2008, having previously led several large BPO operations in the UK, South Africa, Europe and the Far East. Bruce brings with him a wealth of knowledge and experience from such firms as Ventura, TCS, and Lloyds Bank.
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Dan joined Vertex in 2009 to lead Vertex’s North America Utilities business. Dan brings over 30 years of IT and executive experience from Accenture, IBM, E&Y and Capgemini.
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Andrew has been with Vertex since 2003 and has extensive expertise in technology and systems integration across many sectors. He has held a variety of leadership roles in consulting and outsourcing including with Capgemini.
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Paul joined Vertex in 2010 with responsibility for the company’s business strategy and leading its global commercial and marketing activities. Paul brings with him executive leadership experience from such firms as Accenture and Capgemini.
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Susie joined Vertex in 2007. She is responsible for the provision of shared services that support the company's global operations.
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Anna has global responsibility for all communications-related matters. This includes the development and deployment of all marketing communication activities that contribute to profitable growth.
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Pete joined Vertex in 2007. Pete brings to Vertex many years of senior level experience in the contact center industry, and is responsible for the delivery of Vertex’s customer management services across the globe.
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Andrew joined Vertex in 2010 and has over 20 years of executive level experience at American Express and Centrica. At Vertex, he is responsible for leading IT solutions strategy globally.
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Ameet joined Vertex in 2005 and is responsible for our global consulting and transformation practice across the sectors Vertex serves. Ameet manages consulting professionals across the UK, North America and India.
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Kurt Thearling has nearly twenty years of experience with analytics and data mining. His background includes work in a variety of areas, including financial services, life sciences, insurance, and telecommunications.
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