Vertex is growing, and we are always looking for talented people who can help us achieve our goals. We offer a dynamic and rewarding environment where employees are encouraged to deliver innovative and transformational solutions. We work across many different market sectors and have a diverse variety of opportunities across key functions and business units. Take a look at potential careers we can offer you.
Careers in customer service and operations
Employees in Customer Service and Operations deliver front-line customer service, develop and motivate teams, help solve strategic management issues, and are specialists in business critical areas including resource planning and debt strategy and management.
Careers in our corporate functions
- Human Resources, Training & Development
- Finance & Commercial
- Marketing & Communications
- Business Development
- Legal
Careers in Consulting and Decision Sciences
We advise our clients on a broad range of business and technical issues related to their customer management operations across many industries.
Areas our consultants and decision science professionals focus on include:
- Contact channels optimization
- Customer experience improvement
- Delivering high performing people and operations
- Customer data analytics
- Data analysis optimization
- Response modeling
Careers in IT
We develop and manage the leading-edge systems that underpin our customer operations.
Opportunities include:
- Business Analysts
- Solution Developers (including commercial solutions development for new clients, as well as new applications for existing clients)
- Project and Program Managers
- Solution Architects
- IT Strategists
- Specialists and Consultants (CRM, e-commerce, billing solutions, SAP specialists)