Optimizing CIS processes and technologies
At Vertex, we have years of experience implementing and optimizing a broad range of CIS platforms for the Utility industry. Our experts work with clients to review and analyze CIS processes, resources and technologies. We deliver improved operating efficiencies and customer service while simultaneously reducing costs. We can apply this knowledge to your CIS initiatives, whether they are big or small, cutting edge or incremental to your existing operations.
Business Application Assessment
We will help you assess your existing business application's infrastructure and then develop a technology plan to ensure it effectively supports your ongoing needs.
The benefits to you:
- Uses technology to drive process efficiency gains and reduced costs
- Improves your use of technology to serve customers more effectively and improve satisfaction levels
- Provides better information more quickly to business leaders to improve their decision-making processes
- Develops a realistic plan to implement the changes necessary to realize needed technology improvements.
Business Process Assessment
Vertex will work with you to assess identified business functions for improvement opportunities. We will review and analyze the processes, resources and technologies involved in completing these functions to provide short and long-term recommendations that will help you achieve measurable business results. These results will include improved operating efficiencies, reduced operating costs, and improved customer service capabilities.
PMO and Quality Assurance
Our Project Management Office (PMO) brings an organizational approach and proven processes to ensure that your enterprise-wide initiatives are a success. We can help develop strategies to allow you to effectively manage your business in an everchanging market. Leverage our experts for initiatives such as:
- Cost reduction
- Strategic alignments
- Operational excellence
- Market proliferation
- Mergers and acquisitions
- Post-merger integration.
Quality Assurance (QA) can be included as part of a PMO-managed engagement, or can stand alone as a separate initiative.