6_about_us2Vertex Business Services delivers a complete portfolio of transformational BPO, IT and professional services developed solely to meet utilities industry challenges.

Corporate Mission Statement: To deliver collaborative and innovative solutions that optimize the experience of our clients and their customers.

These offerings help over 50 electric, water and gas utilities better manage their customer relationships and bring efficiency to their critical operations.  As the market leader in Customer Management Services for utilities in North America, we have over 1,700 people serving clients through 11 centers of excellence.